Account & Login

8

• How do I access my courses after purchase?
• How do I delete my account?
• How do I update my email address?
• How do I change my password?
• How do I reset my password?
• I don’t know my username. How do I log in?
• How do I log in to my account?
• What if I spelled my name wrong when signing up?

Courses

9

• What is the best way to get help?
• Are you affiliated with the NNA (National Notary Association)?
• Can I share my course materials with others?
• Is your content legal advice?
• Can I access my course on my phone or tablet?
• How long do I have access to my course?
• What if I have questions?
• I’ve never taken an online course before. 
• Can I stop and then resume the training at a later time?

Notary Public

1

• Who can become a notary public?

Payments and Registration

5

• What is your refund policy?
• Do you offer payment plans?
• Will I receive a receipt?
• What payment methods do you accept?
• Do you give group discounts?

Notary Supplies

1

• Do you sell seals/stamps, journals, or other supplies?

Certification

2

• What do I do if I lost my proof of completion certificate?
• How do I view or print the certification certificate?

Notary Signing Agent Academy

7

• Is the NSA Academy the same as NNA certification?
• Will this program help me get hired by signing services?
• Do I get a certificate after completing the NSA Academy?
• How long does it take to complete the NSA Academy?
• How much do loan signing agents make?
• Do I need to be a notary first before taking the NSA Academy?
• What is the Notary Signing Agent Academy?

Apostille Expert

4

• How much can I earn as an apostille agent?
• Do I need to be a notary to offer apostille services?
• What does the Apostille Expert course teach?
• What is an apostille?

RON Pro

5

• Is there demand for RON services?
• What technology do I need for RON?
• What does the RON Pro course cover?
• Which states allow Remote Online Notarization?
• What is RON (Remote Online Notarization)?

I-9 Verification

5

• How much can I earn as an I-9 verifier?
• Who hires I-9 verifiers?
• Do I need to be a notary to be an I-9 verifier?
• What does the I-9 Verification Pro course teach?
• What is I-9 Verification?

Notary Business Launchpad

2

• Is the Business Launchpad only for new notaries?
• What is the Notary Business Launchpad?

Google Business Profile Marketing

4

• How quickly can I see results from optimizing my Google Business Profile?
• What does the GBP Marketing course cover?
• Do I need to be tech-savvy for the GBP Marketing course?
• What is the Google Business Profile Marketing course?