Which Banks Offer Notary Services (and What They Charge)
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Most major banks and credit unions have a notary on staff. For account holders, notarization is almost always free. For non-customers, the fee ranges from $5 to $10 per document, though some branches will turn you away entirely.
Bank notarizations work well for straightforward documents like affidavits, powers of attorney, and single-signature forms. They do not work well for loan packages or real estate closings where dozens of signatures are involved.
Major Banks With Notary Services
| Bank | Free for Customers? | Non-Customer Fee | Walk-Ins? | Notes |
|---|---|---|---|---|
| Bank of America | Yes | Varies by branch | Accepted, but call ahead | One of the most reliable options. Most branches have a notary. |
| Chase | Yes | $5-10 per doc | Call ahead | Not every branch has a notary on staff. Confirm before visiting. |
| Wells Fargo | Yes | Varies by branch | Accepted | Available at most branches. Some require appointments. |
| Citibank | Yes | Not typically available | No — appointment required | Schedule in advance. Walk-in notary is rare. |
| U.S. Bank | Yes | $5-10 per doc | Yes, if notary available | Smaller branch network but reliable notary availability. |
| PNC | Yes | Varies by branch | Call ahead | Availability varies regionally. |
| TD Bank | Yes | Varies by branch | Walk-ins OK | Open evenings and weekends at most locations. |
| Capital One | Yes (branches only) | Not available | Call ahead | Capital One Cafes do not have notaries. Go to a full branch. |
| Truist | Yes | Varies by branch | Call ahead | Formerly BB&T and SunTrust. |
| Regions Bank | Yes | Varies by branch | Call ahead | Primarily in the South and Midwest. |
| Fifth Third Bank | Yes | Varies | Call ahead | Primarily in the Midwest and Southeast. |
| KeyBank | Yes | Varies | Call ahead | Primarily in the Northeast and West. |
| Huntington Bank | Yes | Varies | Call ahead | Primarily in the Midwest. |
| Ally Bank | No (online only) | N/A | N/A | Online-only bank. No physical branches for notary services. |
Credit Unions
Nearly all credit unions offer free notary services to members. Credit unions often have shorter wait times than banks, and the staff tends to be more flexible with scheduling. If you belong to a credit union, check with them first before trying a bank.
What to Know Before You Go
- Not every branch has a notary on staff every day. Even at large banks, the notary may be at lunch or working elsewhere. A 30-second phone call saves a wasted trip.
- Bring government-issued photo ID (driver’s license, passport, or state ID). The bank notary follows the same identification rules as any other notary.
- Do not sign the document beforehand. Bring unsigned documents.
- If two people need to sign, both must appear before the notary with valid ID.
- Some banks cap documents per visit at 5 to 10 pages. Larger packages like loan closings need a signing agent, not a bank.
- Bank staff generally will not serve as witnesses. If your document requires witnesses, bring them yourself.
What Banks Will Not Notarize
- A notary cannot notarize a document with unfilled blanks.
- Bank notaries will not notarize anything where the bank has a conflict of interest or the signer has a personal stake.
- Most bank notaries decline wills because the execution requirements are strict and vary by state. A mistake can invalidate the will. Use a dedicated notary or attorney for wills.
- I-9 verification is not a notarial act. Some banks help as a courtesy, but it is separate from notary services.
- Banks handle quick, single-document notarizations. A 100-page closing package requires a signing agent.
Frequently Asked Questions
Does Chase Bank offer notary services?
Yes. Chase provides free notarization to account holders at most branches. Not every branch has a notary on staff every day, so call ahead to confirm availability. Non-customers may be charged $5-10 per document or turned away.
Can I get something notarized at a bank where I do not have an account?
Some branches will notarize non-customer documents for a fee ($5-10), but many will not. Call ahead to ask. Credit unions are generally more restrictive than large national banks on this point.
Do I need an appointment for bank notary services?
Not always, but it is strongly recommended. Some banks accept walk-ins (TD Bank is known for this). Others require appointments (Citibank). Even at walk-in-friendly banks, the notary may be unavailable when you arrive. Calling ahead takes 30 seconds and prevents a wasted trip.
Can a bank notarize a will?
Most bank notaries will decline. Will execution has strict legal requirements that vary by state, and a mistake can invalidate the entire document. If you need a will notarized (or more precisely, a self-proving affidavit for a will), use a notary who is experienced with estate documents or go through an attorney.
Are online banks able to notarize documents?
No. Online-only banks like Ally, Discover Bank, and Marcus do not have physical branches, so they cannot offer in-person notary services. You would need to use a RON platform (remote online notarization) or visit a brick-and-mortar bank or shipping store.
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